This privacy notice for Fern Kapitvale (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].
Overview
We process personal data to run the Website, answer enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, do not use our Services.
Data we gather
We may gather technical details such as your IP address, device and browser type, pages visited, timestamps, and crash logs, as well as the information you provide (for example, your name, email, and phone number when you request a connection to a third-party platform). Some technical data may not directly identify you.
You are not required to provide information, but without it we may not be able to provide certain features. The Website is not aimed at children under 18; if we learn we have collected a child’s information, we will delete it promptly where required.
Purposes and lawful grounds
We process information to run the Website, answer enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Usual purpose | Common legal basis | |
|---|---|---|
| 1 | Pass your details on to a third-party platform you ask us to reach out to | Consent / steps before entering a contract at your request |
| 2 | Support, security, fraud prevention, analytics, and running the business | Legitimate interests and/or legal duty |
Data sharing and cross-border transfers
We may share data with service providers under confidentiality duties; with third-party platforms when you ask for an introduction; with professional advisers; with authorities if the law requires it; and with a successor in a merger or asset sale. Data may be processed outside your country; where needed, we use suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookie Policy
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where allowed. You can manage cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
|---|---|
| Essential only | Security, session handling, and core site functions. |
| Functional / analytics | Store preferences and track combined usage to help improve the Website. |
Retention, security, and external websites
We keep information only for as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We use reasonable safeguards, but transmission over the internet is never fully risk-free. Third-party sites we link to have their own policies.
Your rights and changes
Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is based on consent. We may update this notice by posting a new version on the Website.